For IT support and guidance on a range of the most common topics, visit the IT Support tile in UDo.
You can also get help via the IT Service Centre Knowledge Base which is a dedicated website where you can search or browse the online guides to help answer your queries and resolve issues.
Get in touch with an IT Analyst - chat, email or call. Phone lines are open 24/7.
Visit itservicecentre.derby.ac.uk to get started.
Whenever you contact the IT Service Centre, you'll be assigned a reference number which is known as 'logging a ticket' or 'raising a request'. If your issue can't be resolved right away, you can use the ticket number to track the progress on your request or get back in touch if you need to.