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Digital Skills

For IT support and guidance on a range of the most common topics, visit the IT Support tile in UDo.  

You can also get help via the IT Service Centre Knowledge Base which is a dedicated website where you can search or browse the online guides to help answer your queries and resolve issues. 

Need Technical Help? 

Get in touch with an IT Analyst - chat, email or call.  Phone lines are open 24/7.  

Visit itservicecentre.derby.ac.uk to get started.

Whenever you contact the IT Service Centre, you'll be assigned a reference number which is known as 'logging a ticket' or 'raising a request'.  If your issue can't be resolved right away, you can use the ticket number to track the progress on your request or get back in touch if you need to.