If you can't make a class:
You can listen to recordings, but it is best to come in person if you can so you can ask questions
If a class is about something you already know:
The classes are designed to build up your knowledge and skills - so give it a good go! Commit to a series of classes to give yourself the best chance and experience.
If you can't access the Teams site or navigate it:
Go to the FAQs channel in the Team or email firstname.lastname@example.org.
If you send work to the English support email:
Plan ahead, send clear questions for us to answer, and send a section of work ahead of the deadline. We may take up to a week in busy times to respond so make sure you are getting advice as you go along.