We are committed to providing a high-quality service to everyone using our Library Service for research, study and lifelong learning. Our Library Charter sets out what you, as a University of Derby student or member of staff, can expect from us and what we expect from you
We will provide:
We will inform you of:
We expect you to:
To help provide an effective service to staff and students of the University, the Library operates regulations that apply to all users
The following code sets out what is required of all users to make the Library an attractive place to work and to ensure that its resources are shared fairly amongst everyone who needs to use them.
As a Library user you're required to:
Library staff are available to help you make the best use of resources and facilities. If you have any problems with the services, please ask and we will do our best to help.
This Charter expands on the Library Charter, and deals specifically with the academic resources and support provision for university students & staff
We will:Offer support, help and guidance for all our students and staff, and use appropriate technologies to deliver support, for example through:
This Charter has been written to complement and support the University's Research Strategy and to ensure that library provision, services and resources for research are appropriate and sustainable for the renewed focus on research and scholarship growth within the institution.
Training and support
Research information systems and the dissemination of research
Internal and external partnerships
This Support Charter has been written to underline our commitment to providing library services and resources that are appropriate, sustainable and provide an equitable experience for students studying online.
Training and support
Communication and liaison
The Library Service must abide by UK copyright law and legislation.
All of the above points are conditional on the Library Service receiving the appropriate documentation and relevant information from UDOL.
All UDOL students and staff are welcome to use the resources and services in person at any of the University of Derby libraries.