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How can we help?

The Library has a live chat service embedded in every page of these library guides. Look for the little icon in the bottom right of each page. If the icon is green, that means someone is there to help! If the icon is red, no-one is available right now, but you can still submit your question to be answered later.

Every programme has an Academic Librarian assigned to it. The Academic Librarian for English programmes is Steven Bembridge.

If you need help with using the library, doing research, or citing and referencing, please attend one of the Library workshops.

At these workshops you will have the opportunity to ask questions and get quick help. If the Librarian feels your question is more complicated or requires more time to answer, she may book you in for a personal one-to-one appointment.

You can contact the Academic Librarian team via email at

The Library runs a programme of online workshops, webinars and drop-ins throughout the academic year; you may hear it referred to as Develop@Derby. These workshops cover topics such as: library research, citing and referencing, maths skills, exam revision, report writing, presentation skills, note taking, critical thinking and evaluation, using Google more effectively, and more!

You can take a look at the Develop@Derby calendar here to see details of upcoming events. Some events are free to just drop-in, others may require booking.

If you cannot attend a workshop due to timing, please register anyway. We record all workshops (not the drop-ins) and email a link to the recording to everyone who registered, so even if you cannot attend you will still have access to the recording.

Our Study Skills team have created a wide range of help guides covering the skills you will develop over your time at University.

Click on the link for the Study Skills pages in the left-hand side-bar, or come along to one of the workshops - and why not check out the Skills videos on the Library YouTube channel?

Also have a look at the new Skills for Study package which is packed full of helpful hints and tips on everything from critical thinking to reading and note taking.