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Reference Management Software

EndNote Support

Help using EndNote

The official EndNote online Knowledge Base can be found here.

There are also two Quick Reference Guides linked at the bottom of this page. These have been produced by Clarivate and cover EndNote 21 (the latest version). There is one for MacOS and one for Windows.

Live chat support is available here.

Contact and your query will be directed to a librarian who can help you.

Help installing EndNote

For help with installing EndNote, please contact DS&S (the university's IT department).


Training from Clarivate, creators of EndNote Workshops from the library on using EndNote
EndNote offer webinars you can sign up to here The library offers sessions you can sign up to here


The library has self-led tutorials available for you to use to learn how to use EndNote. Please note, the tutorials introduce an older version of EndNote, and should be used for information purposes and not as a how-to-use guide.

Windows Macs
EndNote for Windows - Tutorial 1 EndNote for Macs - Tutorial 1
EndNote for Windows - Tutorial 2 EndNote for Macs - Tutorial 2