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Welcome to your university library

This guide contains some Library related information that will be most useful in the first couple of weeks of your very first semester. Returning students may also find this useful as a refresher.

Using Office365 and OneDrive

Office365 can be downloaded from Course Resources, and more detail about that is on the 'Free software downloads' page on this guide.

As long as you're on a programme of study at the university you can download Office365 onto your personal device as well as using the online version through Course Resources.

IT Services have instructions for downloading Office365 onto a Windows 10 or 11 device, and also for downloading onto a Mac. You can access the guidance at the links below.

How to install the Office 365 apps on your windows 10 or windows 11 computer at home (student guidance)

How to install the Office 365 apps for Mac OS on your  Mac at home (student guidance)

 

If you run into any problems, or have questions, please contact IT services for help.

How to get IT support

Step 1. Search the IT Service Centre Knowledge Base website for online guidance to resolve your query or issue. 

Go to itservicecentre.derby.ac.uk to get started.

 

Step 2. If you need further support, you can raise a new request:

  • Online form – ‘Raise request’ button on the homepage
  • Live chat
  • Visit the IT Service Centre at Kedleston Road, B201 

Availability and opening hours are detailed on the homepage. 

Any student at the university will have 1TB (one terabyte) of storage on OneDrive. USB drives can be lost, or become corrupted which will result in a loss of work, but using a cloud based storage system keeps your work secure and it's easier to manage versions of your work through OneDrive than by emailing your work to yourself.

There are two ways to activate / set up your university OneDrive account and full instructions are given on the university's IT Services Student Help pages.

Using OneDrive means that (if you want) you can share documents with fellow students and work on them together in real-time (if you have a presentation to do together, for example). Your changes will be saved automatically as you add or remove detail from your document - you won't need to remember to save it as you go along. You don't need to remember your USB drive, you can access your documents wherever you log in with your university account.