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Communication

Effective communication involves understanding your audience, being clear and concise, practicing active listening, and aligning verbal and non-verbal cues to convey your message confidently.

Written communication 

Image of person standing infront of notebook with writing on

We communicate through the written word in many forms including emails, text messages, blogs, Teams messages, proposals, reports, and social media posts. 

Formal written communication 

Different styles will apply depending on the message type. When sending an email, it is important to take a professional approach. Avoid using informal ‘chat’ language - instead think of your email as a formal letter and use clear structured sentences, correct grammar and a respectful tone. 

Informal written communication 

Be aware of your own social media presence and the message it conveys to a prospective employer. Your posts, comments and even the accounts you follow can shape how others perceive you. Ensure your online activity reflects professionalism, aligns with your values, and supports the image you wish to present in a professional setting.  

Consider the purpose of your communication:  

  • What message are you trying to convey?  
  • What form of communication would best suit this situation?  

Your written assessment work should be produced in a particular way too. Look at our guide on Writing at University. 

Current students at the University of Derby who are international students and/or students whose first language is not English can access free Academic English and Study Skills development courses from Derby Language Centre (DLC.) You can access this support here.